When he arrived at the TSA checkpoint, “They opened up my bag, and I told them, ‘Please, be careful. These are my grandpa’s ashes.’ She picked up the jar. She opened it up.”
The agent not only opened the sealed jar, but stirred the contents with her finger, allowing an estimated quarter to a third of the ashes to spill out on to the floor.
Gross frantically tried to scoop up as much of his grandfather’s remains as he could, “She didn’t apologize. She started laughing,” he said, “I was on my hands and knees picking up bone fragments. I couldn’t pick up all, everything that was lost. I mean, there was a long line behind me.”
I despise petty little bureaucrats like this. Explain to me why it is wrong to take her aside and play "Danny Boy" on her face with an ugly stick?